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CareerTalk with Rula Samara-Sellers

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For our next episode of CareerTalk, Leigh Hopwood chats to Rula Samara-Sellers, Head of Contact Centre & Customer Care at Novuna about Rula’s career so far.

Find out Rula’s career so far. Rula shares more than she has ever shared before with her riches-to-rags-to-riches story and how the contact centre environment has built up her confidence and given her huge opportunities. We also talk about her experience of having a promotion whilst pregnant. Rula wanted to share her story to inspire others; she is a real inspiration.

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For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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