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CareerTalk with Kristian Websdale

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For our next episode of CareerTalk, Leigh Hopwood chats to Kristian Websdale, from BT who won Training/Coaching Manager of the Year at the UK National Contact Centre Awards 2021 about Kristian’s career so far.

Leigh talks to Kristian about his career in the contact centre industry from sports coach to scrum master.

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For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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